Friends don’t let their friends buy HP.

  • wagoner@infosec.pub
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    9 months ago

    I guess hp won’t care but, while I have bought hp computers for years, this last time I went looking at other brands because of this printer nonsense.

    • dumpsterlid@lemmy.world
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      9 months ago

      I am sorry some sort of dark curse forced you to only buy hp computers for years, that sounds rough

    • the_weez@midwest.social
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      9 months ago

      As you should. The obviously don’t have any loyalty to their customers, don’t give them any back.

  • callmepk@lemmy.world
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    9 months ago

    When HP requires HP Smart account to print, the brand was already dead to me

    Also any recommendation for printers?

    EDIT: damn, I think I am going to get a Brother Laser Printer in the future

    • Fudoshin ️🏳️‍🌈@feddit.uk
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      9 months ago

      Brother are good but I got a Kyocera about 6yrs ago and have never had to change the toner. I’ve been through about 2 blocks of paper in that time. Prints great.

      Plug & Play on Windows and Linux

    • Dicska@lemmy.world
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      9 months ago

      God forbid I recommended you to buy an HP ever, but it feels like they’ve been awful only in the ink jet section. At least my HP laser printer (283 something) doesn’t require me to have a(n) HP Smart account (I don’t even know how/where to set up one), I’ve had it for ~3-4 years now, and it’s been reliable and trusty ever since. I can imagine they started pulling the same shady shit with the new laser printers, but this one seems to be working as of now. Fingers crossed.

      EDIT: Still buy a Brother, I have only heard amazing things about them; just saying it’s not happening everywhere - yet.

    • Patch@feddit.uk
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      9 months ago

      Everyone loves Brother for good reason.

      I’ve had a decent experience with my Xerox too.

    • androogee (they/she)@midwest.social
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      9 months ago

      If you don’t need color printing, I’ve had a fantastic experience with my Brother monochrome laser printer, fwiw. So much cheaper than ink.

      • Swegoreg@reddthat.com
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        9 months ago

        I have a colour laser printer from Brother and have also had a great experience with it, been going strong for 5 years now

  • Flax@feddit.uk
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    9 months ago

    The subscription, like HP’s recent ad campaign promoting its printers as “made to be less hated,”

    Literally “cause a problem, sell them the solution” 🤣

  • Cosmicomical@lemmy.world
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    9 months ago

    I think it’s time for an open source 2d printer project, we have open source 3d printers and the technology is much more complex than 2d. Time to put HP to sleep

    • Player2@lemm.ee
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      9 months ago

      I would argue that 2D printing is a lot more complicated than 3D, and it’s not even close

        • Player2@lemm.ee
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          9 months ago

          For 3D printing to work, you basically just need some standard motors to move a thing that gets hot around. Yes it needs to be pretty precise, but it’s only printing at a single point that moves. Classic 2D printing not only prints across the whole sheet at once, it is also sometimes expected to do it in color (which does take multiple passes usually). As for the technological aspects of conventional printers, I really don’t consider myself an expert, there are great videos online. However by my understanding, a laser is often used to trace the exact contents of the page so that the depositing material is picked up and placed. That sort of light manipulation is already more complicated than everything most 3D printers do.

          Basically, you could build a new 3D printer in your garage using off the shelf parts and some knowhow, but good luck even repairing a 2D printer with a serious problem in its printing mechanism, though this difficulty is certainly not made better by companies such as HP

        • refreeze@lemmy.world
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          9 months ago

          I think it is a combination of the required precision, liquid ink vs solid filament and the difficulty of handing paper vs simply moving a print bed on a 3d printer.

          • Zacryon@feddit.de
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            9 months ago

            I’d argue that this is not an issue from a technical perspective, which would halt open hardware endeavours.

            The precision is mainly a problem regarding the used motors / actuation system, which in turn is “just” a money issue, but the hardware is there. Paper handling is pretty easy.

            I don’t know how complicated it would be to create ink or laser cartridges, but given that there are a lot of 3rd party vendors who offer refill services, I suppose it is manageable.

            My guess for the reason why there is no open hardware 2D printer yet is, because nobody has seriously started such a project yet.

      • mystik@lemmy.world
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        9 months ago

        I see this said every time this comes up.

        Are there any efforts starting or even attempting this? Or even taking an existing printer and replacing it’s main board?

  • Flying Squid@lemmy.world
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    9 months ago

    There are relatively recent refurbished Brother laser printers on NewEgg for under $200.

    You can get a used older model on eBay for under $200.

    And the chances that used older model will work just fine for you for years to come is high.

    My Brother is between 15 and 20 years old, only on its second toner cartridge, and still working like a charm.

    There are a lot of options to do color printing for cheap if you only need it very occasionally like most people. The local public library may even offer free color printing.

  • Fedizen@lemmy.world
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    9 months ago

    the amount of engineering and programming hours spent to make their products worse is just a symptom of how stupid, wasteful decisions are made when there is not enough competition in these industries.

  • kurcatovium@lemm.ee
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    9 months ago

    We have around 250 HP Laserjet 1320 printers in our company and while they are generally quite reliable, their age is slowly taking the toll. Each one prints 50-200 pages a week and their guts are becoming a bit loose. So number of paper jams, mispicking, and other breakings increases every month… In near future we’ll be probably forced to replace them, but with what?

    These were pretty cheap printers back then, aftermarket toners are dirt cheap and it is still possible to buy parts for self repairing online. Bosses won’t allow the replacement to be some fancy expensive printers or cheap ones that turn to shit in months. These HPs are running for maybe ~10 years? What is the brand/model I should check nowadays? Bearing in mind we’ll have to run hundreds of those? I’ll appreciate any input you might have.

    PS: located in EU

    • civylw@lemmy.world
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      9 months ago

      At home I have a Brother, but our IT uses Kyocera. We print a lot in manufacturing and they are reliable.

  • glovecraft@infosec.pub
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    9 months ago

    The subscription, like HP’s recent ad campaign promoting its printers as “made to be less hated,” trades on the idea that printers are frustrating commodities. The company’s configurator page mentions bonuses like “continuous printer coverage” and “next-business-day printer replacement,”

    Our printers are unreliable pieces of absolute shit guys. But if you do the subscription we’ll replace your shitty broken rental printer next day. Never worry that you can’t print when you need to print. Mindblowing.

    Just make reliable printers that work, dumbasses.

    • Rodeo@lemmy.ca
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      9 months ago

      “made to be less hated,”

      They still want to be hated, just less.

      Who’s the halfwit that came up with that line lmao

    • corsicanguppy@lemmy.ca
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      9 months ago

      Just make reliable printers that work, dumbasses.

      Again, you mean. My LJ4 was sold at 20 years old, more due to toner scarcity than any real problem.

      • SacralPlexus@lemmy.world
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        9 months ago

        Nailed it. I currently have an HP Laserjet 2100 for home printing and it is around 20 years old and going strong. Now you’ve made me think I should maybe order some toner ahead…

    • BearOfaTime@lemm.ee
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      9 months ago

      Just 6 months ago replaced my 1996 IBM Laser printer.

      And it probably still works, keeps saying “paper jam” though I’ve cleaned it out. Probably a bad sensor/switch. I’ll fix it some time.

  • xploit@lemmy.world
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    9 months ago

    FWIW we have dumb business owners to thank for that.

    They’ve been doing this with the Indigo’s for 8+ years that I’m aware of, so probably much longer. And ofc businesses fell for it because just like most cloud shit, nobody can be bothered to calculate actual costs, just fudge stuff and get your bonus/pay rise for pretending to have done something beneficial.

    • dumpsterlid@lemmy.world
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      9 months ago

      I appreciate the context you added but I think it is important to underline that ultimately we still have hp to thank for this. They didn’t have to be an awful company.

      • xploit@lemmy.world
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        9 months ago

        Oh, I’m not denying that they are greedy assholes. But at the same time I feel like we’re in that comic, they saw an terrible opportunity, implemented this shit and were like “no way anyone is going to fall for that”, and “we” allowed them to like “we” seem to do with many other terrible things in this world, and here we are with them laughing away at “our” stupidity.

        There seem to be just enough dumb people around to enable assholes like this to exist, which I find sad and disturbing. It’s almost like there is a reason certain groups want people to stay dumb and ban books, ban those who are different from learning etc

        Couple of other things about the print stuff; I seriously doubt this even needs to profitable for them in the short term (it likely is), so unless it’s dead on arrival, the longer it keeps going, the more chances this will be the only available solution…perhaps a last ditch effort to milk us dry before printing dies?

        And for anyone who comes across this in the future, at best you’re paying 10x per page compared to what medium size business did many years ago, and no you’re not even getting a real service.

        • dumpsterlid@lemmy.world
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          9 months ago

          There seem to be just enough dumb people around to enable assholes like this to exist

          sigh yup! Always was, always will be, it is maddening isn’t it.

          We can do this even with all the idiots though, they will fall in line behind good ideas for the same stupid reasons they will fall behind bad ideas.

  • UziBobuzi@kbin.social
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    9 months ago

    I got a Pantum laser printer and it’s free of all the rent-a-printer crap that the big ones are pulling now. It was easy to set up with my Linux system too.

    • ares35@kbin.social
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      9 months ago

      UFLPA Entity List - https://www.dhs.gov/uflpa-entity-list

      they were placed on it last year. specifically, this section:

      A list of entities working with the government of Xinjiang to recruit, transport, transfer, harbor or receive forced labor or Uyghurs, Kazakhs, Kyrgyz, or members of other persecuted groups out of Xinjiang

  • polygon6121@lemmy.world
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    9 months ago

    I can see it being an option for some people. If you print low volume but regularly every month. And you need a printer that always just works. The problem is the monthly limits! The base package is 20 pages per month, just printing out a pdf manual or something would eat that up in a minute. I would want unused prints to be added to next month.

    Otherwise it is very similar to how it works for businesses having larger office printers.

    • Apollo2323@lemmy.dbzer0.com
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      9 months ago

      I don’t know what are you talking about. I have a Canon printer is being 10 years since I bought it and its working like new. This is the reason why HP can get away with this idiotic move.

    • JohnDClay@sh.itjust.works
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      9 months ago

      And it’s still more expensive than a brother printer after a year and a half, and one of those will last decades.

      • Alto@kbin.social
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        9 months ago

        I spent way longer than I ever hoped to primarily selling printers. This is the answer. I’d wager a solid 80% of people would be better off buying a cheap brother laser and just going to walgreens/office depot/where ever the 2 times a year they need to print in color

        • GreyEyedGhost@lemmy.ca
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          9 months ago

          I have a brother color laser, only had to change toner. My mom has a brother laser, haven’t changed toner. These things run like trucks.

          • just_another_person@lemmy.world
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            9 months ago

            Canon is better than HP for sure, but not as reliable, compatible, or unobtrusive as Brother. I bought a higher-end Canon photo printer that just would not work well outside of Windows, and my main drivers are Linux and Android. Brother has never failed me there.

    • MeatsOfRage@lemmy.world
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      9 months ago

      Yea I definitely fall into the 20 pages or less a month category. Hell I probably fall into the 20 pages or less a year category. But I’d never add a subscription for something I can just buy out.

    • NateNate60@lemmy.world
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      9 months ago

      I know it’s not necessarily an option for everyone, but the printer at the library always works and costs way less or is free.

    • tabular@lemmy.world
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      9 months ago

      Those who see this as an option are not well. They are neglected by the tech literates who could help them do better and the people who understand the value of ownership that could help them be better.

    • BearOfaTime@lemm.ee
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      9 months ago

      A laser printer always just works.

      My 1996 laser just got replaced 6 months ago. I replaced the toner once or twice… Because I’m a low volume printer.

      Low volume is probably also just B/W. But even a color laser isn’t that much. Canon has a line of office color that aren’t awfully expensive, and not large.

      Why would I pay for a lease that over it’s contract term is as much as a Canon color laser that will:

      1. Run longer on it’s starter toners

      2. Never clog

      3. Probably run for 10 years or more

  • umbraroze@lemmy.world
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    9 months ago

    I bought a Canon laser printer 10 years ago. The only thing I’ve needed since then was a single new set of toner. (And a bunch of paper, obviously.)

    Even back then it was pretty obvious that ink jets are waste of money and everyone that I knew who had ink jets were just constantly complaining about them.