Tipping ‘nudges’ are now popping up on DoorDash. If you don’t leave a gratuity, you’ll hear about it.::DoorDash is the latest delivery service to nudge customers who don’t tip. It shows how intrusive tip requests are, and how important tips are to gig workers.

  • cstine@lemmy.uncomfortable.business
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    1 year ago

    I killed all delivery nonsense a while ago. It was like 4 fees plus a demand for a tip on top of inflated prices; go to the restaurant and pay $15 or pay DoorDash $35 for the same shit? Fuck that, I’ll drive and pick my own damn food up.

    And bonus, if half of it gets eaten in the car - I mean “wasn’t given to me by the restaurant”, sorry - at least I’m the one who ate the damn thing.

    • ChexMax@lemmy.world
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      1 year ago

      Except now you’re supposed to tip on pickup orders. I am feeling so much tripping fatigue.

    • theragu40@lemmy.world
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      1 year ago

      I used one of those shit delivery services twice. First time they completed fucked my order and I had to drive to the restaurant to get it fixed. Second time the food literally never arrived and I called the restaurant who said it was picked up. Took me an hour of playing phone tag with a bunch of super unhelpful morons and then I still had to go over from a completely different restaurant to get food.

      Never again.

      • imapuppetlookaway@lemmy.world
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        1 year ago

        Is it about helping out workers any more? Or is about companies - often big, profitable companies - not paying their employees a livable wage and pressuring customers to come to the rescue? At the very least, the situation is so confusing now that it’s impossible to tell whether a tip is a legitimate thing to do, or whether it’s giving in to corporate greed and cynicism.

        Just to clarify, I worked in food service as a tipped employee from age 15 into my late 20s. I totally get it, and I always tip waiters, taxi drivers, and other traditionally-tipped employees. But I don’t know what to do when everybody expects a tip. And when corporate money-lords add their voices to pressure me, it just sounds too cynical.

        • SCB@lemmy.world
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          1 year ago

          Any method of paying workers more necessitates customers paying higher prices. The money is always going to come from the customer

          Restaurants, specifically, have razor-thin margins.

          • Saneless@lemmy.world
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            1 year ago

            You act like we’re not paying higher prices

            My sandwich isn’t 12, it’s 13.50. The drink wasn’t 4 it was 5.

            The higher prices are there but the owner doesn’t get taxed on it

      • KidsTryThisAtHome@lemmy.world
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        1 year ago

        Imagine wanting a tip for doing the bare minimum at your job. I tip mine because I always leave instructions (no doorbell kinda thing). But guess what, you don’t follow simple instructions, you don’t get a tip. Door dash is already paying you to deliver the food, you want me to also pay? If door dash wants people to continue delivering food, it’s got to be worth it for those people. If other Americans are stupid enough to keep perpetuating this well then I guess we deserve whatever’s coming.

        • nik0@lemm.ee
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          1 year ago

          Imagine wanting a tip for doing the bare minimum at your job.

          I guess gas comes free where you’re from.

          • ILoveBeef72@lemmy.world
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            1 year ago

            I know what you’ve s saying, but as someone who has done that kind of work, an optional payment shouldn’t be required to cover something essential for the job. Gas to make the delivery should be covered by whatever payment they will already receive from the delivery. The tip should be something that is nice for the driver to get, and the company that uses their labor should pay them what is required to do that labor.

            • nik0@lemm.ee
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              1 year ago

              You put it in a much better way really now that I really think about it. Thanks

      • Saneless@lemmy.world
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        1 year ago

        Imagine every place you ever went, no one was paid by their “employer” and you had to just pay everyone yourself

        Fucking nightmare

        Pay your employees. Charge me enough so it works out. That’s it. That’s all I want

  • jet@hackertalks.com
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    1 year ago

    I view tipping as a form of hostage payment, I’ll tip you today so you don’t mess with my food tomorrow. My highschool time showed me how vulnerable people’s food was to the whims of teenagers.

    When a app nudges for tipping I just think they haven’t set the right price for the service.

    Luckily I live in a place without a tip culture now, so relaxing to know how much things actually cost.

  • HeavyDogFeet@lemmy.world
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    1 year ago

    America’s whole tipping thing is a nightmare. Just make companies pay employees properly and if they can’t, maybe they shouldn’t be a business.

  • espentan@lemmy.world
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    1 year ago

    Don’t want to pay your employees a decent wage? No need to worry, that’s for the customers to sort out!

    American tipping culture is off the rails, and business owners are rejoicing, I bet.

    • cjsolx@lemmy.world
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      1 year ago

      Make sure you’re comparing the price on DoorDash vs the price on the restaurant’s website. There’s a mark-up, even for pickup. It’s usually cheaper to make your order directly with the restaurant.

  • argo_yamato@lemmy.world
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    1 year ago

    Sounds like it is annoying even if you tipped well to start with. Glad I stopped using those apps a while ago. The only value they have to me now is to browse local restaurants when I can’t think of a place to go. And a lot of times I just end up eating at home anyway.

  • unalivejoy@lemm.ee
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    1 year ago

    This makes no sense to me. When you submit the order, it gives you the option to add your tip. 0% is not an option. Though I did notice recently the option for an additional tip.

  • BURN@lemmy.world
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    1 year ago

    Their fees and tipping finally got me to stop using the service at all. So many times a $10 tip would be left only for my food to show up an hour later and cold. It just stopped being worth it. Half the “drivers” are on foot or e-scooters at this point and the food is destroyed by the time it gets there.

    I’m sure I’m not the only one coming to this conclusion too. The prices keep going up and the quality goes down

    • Mighty Weaksauce@lemmy.world
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      1 year ago

      Absolutely! I finally took DoorDash off my phone when I realized how they were slowly increasing the price of each part of the service over time. What started as a reasonable service for a reasonable price has turned into a game of boiling the frog without him noticing the heat is rising. I noped out hard.

      • RozhkiNozhki@lemmy.world
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        1 year ago

        My coworkers are doing a doordash lunch once a week and I was ok-ish with until my fav sandwich cost me twice as much as the restaurant price. Later that week I got an email from said coworkers informing us that we were having DISCOUNTED food because they bought a doordash pass which has since expired and we need a new one to keep the prices low. This was the end of it for me.

  • reallynotnick@lemmy.world
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    1 year ago

    The fact I’m getting asked to leave a tip before the service is rendered is what drives me really nuts. I’ve tipped on things and got terrible service and there is no way to adjust your tip down (and it can even be hard to increase it if they really do go above and beyond in some way).

    • andrewta@lemmy.world
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      1 year ago

      It’s very easy to increase the tip.

      Tip in cash. Never use the app to tip. When the item gets to you have a cash tip ready, if you want to tip. Nice thing about cash, if they don’t want to report the tip, there’s really no way to prove the tip was given.

      • gk99@lemmy.world
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        1 year ago

        I don’t keep an ATM in my bedroom, unfortunately.

        Only time I have cash for tipping is when I get tipped.

      • Imgonnatrythis@lemmy.world
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        1 year ago

        The best thing about gig deliveries is dropoff service imo. I never see the driver so cash isn’t an option. Uber eats at least makes it easy to adjust tips and I often do adjust if surprisingly early or if they forget a drink.

  • notannpc@lemmy.world
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    1 year ago

    As soon as the pandemic was considered done, I’ve just deleted those awful apps. They overcharge you for the products, they stack on a bunch of bullshit fees, and they guilt you into tipping for the 50% chance that you get your order in a reasonable time and without things missing or wrong.

    • Roboticide@lemmy.world
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      1 year ago

      This is why restaurants seal their to-go bags now.

      Haven’t had a thing go missing since the pandemic, when that practice became common place.

    • Saneless@lemmy.world
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      1 year ago

      We’ve used DoorDash a few times

      It’s good if you’re too hungover to get the food yourself and you’re looking to spend a shitload extra for cold food

      But I guess it has its uses

      Did my own pizza pickup today. Better pizza bag than they use. Fast. Nearly free

  • andrewta@lemmy.world
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    1 year ago

    First I don’t use door dash.

    Second I basically tip when I get excellent service. A tip is not given in the service isn’t great. If it’s average service then you might or might not get a tip depending on my mood.

    The tip isn’t a replacement for a wage.

    Edit to add . If I am having something delivered, the tip is in cash at time of delivery, NOT in advance. Why would I tip before I even get the item?

  • olafurp@lemmy.ml
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    1 year ago
    • Ban tipping as a substitute for min wage.
    • Ban tipping companies,
    • Allow tipping people.

    Until then, tip people with cash.

    • echo64@lemmy.world
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      1 year ago

      Generally agree, but if you use an app that only exists because of tipping being expected like food devliery apps, then if you don’t put down a tip then no one is going to pick up your order. All they will see is a terrible pay for an order.

      • tony@lemmy.hoyle.me.uk
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        1 year ago

        At that point it’s not a tip it’s a delivery charge… just call it what it is.

        But they won’t because then they’d have to pay tax… Although the taxman is going to notice sooner or later anyway…

      • DosDude👾@retrolemmy.com
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        1 year ago

        In my country it is not expected to tip. Not in restaurants and not in delivery. Just pay your fucking employees. It’s not that hard.

        • echo64@lemmy.world
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          1 year ago

          i know, that doesn’t matter though does it, if you engage with a gig economy it doesn’t matter what the tipping system is in your country. your food order is essentially a job that anyone can choose to pick up or not pick up, and because the payment rates are so low from uber and the like they will only take orders with good tips.

          so basically, if you don’t want to tip, don’t engage with gig economy companies. but if you do engage with gig economy companies you have to tip.

          • greavous@lemmy.world
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            1 year ago

            They can choose to pick up a job or not. I can choose whether I want to pay extra because the employer doesn’t want to pay them fairly. Just because the driver is exploited by their employer doesn’t mean that has to roll down to me.

            • echo64@lemmy.world
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              1 year ago

              What I’m trying to tell you, is that if you don’t tip, your order won’t get picked up. or on some platforms, the drivers will be forced to pick up because their reject rate is too high, so essentially by not tipping, but still engaging with the platform, you are costing the gig workers money.

              it’s pretty simple, if you don’t want to tip, don’t use these platforms, which is good it shows a strong message that you don’t want these kind of platforms to exist. but if you do use these platforms, and you dont’ tip. then you are just taking advantage of the gig workers like the companies are. you might think that the companies should give the gig workers more money, but they won’t, and you are enabling them to not do that.

      • realharo@lemm.ee
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        1 year ago

        At that point, that’s not a tip, that’s a bid in a market. Maybe they should just rename the terms like a trading app.

    • Imgonnatrythis@lemmy.world
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      1 year ago

      Good luck with the logistics of that. Just ban tipping. It’s bad for business, bad for individuals (in the long run), and a highly discriminatory practice.

  • rambaroo@lemmy.world
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    1 year ago

    If you don’t want to tip your driver then don’t use door dash. Just because tipping sucks does not entitle you to using other people to who rely on tips to make a living. It’s how the system works now so either write to Congress or stfu and stop using these services. It’s not that hard. The constant whining on this topic is incredibly annoying and the people who rely on tips are never considered by redditor types.

    There is no magical solution to this problem where you don’t end up paying more money for your food, whether it’s a living wage or something else. And even the “living wage” people propose would almost certainly be a pay cut for most servers/drivers. So don’t try to pretend you’re helping anyone other yourself with it.

    • LucidNightmare@lemmy.world
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      1 year ago

      I agree with you on your first sentence. The rest is completely ignorant. This isn’t an issue that can’t be solved. It’s as simple as passing sweeping laws across the USA, states rights get fucked, that a person who works a job deserves to get paid the current wage to which they can both pay for a place to live, food, and are also able to put a little bit away for emergencies. You know, that stuff they always told us when we were growing up in the early 2000s? I know people love to sit here and say that these simple things can’t be fixed because… reasons… but it is ignorant and quite childish to view the world like that. All of the world’s problems are manufactured by other humans just like you and I. So, when you boil it down to simple enough terms, if a human can manufacture misery, then surely you can do the exact opposite. Right? So, why is it easier to exploit humans than to lift them up? Start asking yourself these question. Have a good rest of your day.