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“The computer forgot my password” is new to me. lol good one.
I’m not IT, just a college instructor, but you’d be amazed at how many Gen Z students have told me that they can’t log into their email because they don’t know their own password. Not even forgot; they don’t even know it in the first place because every device remembers everything for them.
ironically I think tech literacy is going down with future gens thanks to so many functions getting automated. Kids aren’t learning how their computers work because it does all of work for them
I hate to be a “kids these days” person, but you’re absolutely right. My Gen Z students don’t even understand how folder/file structure works; they just download everything onto their desktop and use the search function to find what they need later. If they can’t remember what something was called, they’re SOL.
Don’t get me wrong, I have a lot of faith in Gen Z and Alpha, but their strengths are definitely not the strengths of Millenials or Gen X.
“When you do things right, people won’t be sure you’ve done anything at all”
Yes most management falls into this category. If you ain’t running a prison with the staff something is wrong as we can’t possibly trust these people!
Fun story, I worked IT for an American Telecom company. One day I recieved a phone call from a guy who was setting up his router. We were maybe five minutes into troubleshooting. He asks if he can eat his dinner while we troubleshoot and I say “no worries”. Within thirty seconds, I hear a bang and panicd screaming. He informs me he dumped soy sauce and rice all over his router and work space. I sent a field tech to replace the router and set it up.
Edit: This comic is the norm not the unusual…
Were you talking to Frank Reynolds?
Love these. Reminds my of the CD drive cup holder and my personal favorite at my shop was the computer was afraid of me. Every time I came near to fix the problem they were having it went away. I was told the computer must be afraid of me and knows when I’m coming
I remember the pain. Luckily I don’t have to deal with customers anymore. I felt a chill down my spine…
Boomers shouldn’t be allowed to touch computers. That generation needs to fucking retire already.
Removed by mod
It’s the Jobs, Gates, and Woz generation, but until they step out of the way we won’t get a new generation of pioneers in technology. It used to be the dream was to create the next big thing, now the dream is to make something that gets you bought up by Google, Apple, or Microsoft.
As somebody who did IT support - the last two seem perfectly normal to me:
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Computer “forgot passwords” - obviosly the man is using different browser than regular and it ain’t filling in his passwords. Maybee diferent profile in the same browser? Is he using the same account as usual?
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Wind blowing away wi-fi. She is likely connected to the internet through a point-2-point wifi connection and there may be a tree or something along the way messing not wifi signal in her house but her connectivity to the outside. I’d refer her to her ISP, just instruct her to formulate the question a bit better.
The password one is also when they’re on the wrong site and now they’ve just typed all their passwords and account names into microsoftoffice365.scammer.ru
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My coworker had a customer shoot his router. So, yes alot of American small business owners are Frank Reynolds.
“My computer says no wifi, so anyway I started blasting.” Such Murica lol
bruh you cut out half the story
I’ve been on both sides of it. One of my favorite IT moments was changing to a new phone. I couldn’t access my email until I did a two factor auth process. Of course they emailed me my code to access my account to unlock my email. Good thing I also had a pc at home with access to my email.
Then I was supporting a lab. One woman was clearly aggravated when she called. She said no matter what she did her screen was blank. I head right over and just look at it for a few secs. I check the lowest hanging fruit solution first and see the power light on her monitor isn’t on. I see it is unplugged, plug her monitor in and problem solved. I’ve never seen a more embarrassed person than her. lol
Networking has to be the most thankless job in IT. You are invisible when the system is working, which is 99% of the time. It stays up like that because they are monitoring it and maintaining it behind the scenes. When it fails though the failure can be catastrophic for everyone, we literally cannot do any work without it. Then everyone’s eyes, and criticism, is on them.
In defense of ‘the computer forgot my password’ guy I’m sure we’ve all experienced the following sequence.
- Incorrect password
- Go to change password
- New password cannot be the same as the old password
(panel 1) is this is just 4-eyes taken to the end-user level?
I love the artwork !! Who is the artist?
‘One thing is broken’ is usually prefaced with an email explaining why a service is down but it doesn’t stop people.
“My computer is broken, it won’t turn on!”
“Are you sure it’s plugged in?”
“You think I’m stupid? Of course it’s plugged in! It’s broken!”
“Sometimes the plug isn’t in all the way and then it won’t work.”
“I know how to plug in a plug, it just won’t turn on because it is b-r-o-k-e-n!”
“Are you sure the plug is all the way in?”
“It’s all the way in. My computer is broken!”
“Im coming down there and if the plug isnt all the way in, I’ll be pissed and mock you.”
“IT’S BROKEN!”
Goes down there and plugs the plug all the way in
Computer starts
Never ask them if it’s plugged in. Ask them to unplug it and plug it back in. Make something up about contact patches on the cables getting corrosion. That way they can see that it’s not plugged in without feeling ashamed for not checking it.
If I’m ever doubtful that someone has unplugged something, I’ll ask them to describe something that may or may not be on the plug.
- Color
- metal type
- “can you please read me the serial number stamped on the prongs of the power cable”
- “what color is the plastic inside the plug” Etc.etc.
Have not had it fail yet
what color is the plastic inside the plug
That’s gold, I don’t think I could ask that without laughing.
