How is this even possible in 2024? I realize Rochester isn’t exactly a major metropolis, but we’re in the middle of town! It’s not like they’re relying on Hughesnet or something.

Also, it’s not that they’re cheaping out on us either. The owners live upstairs. This is a duplex.

  • Glytch@lemmy.world
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    8 months ago

    Mother Mayo won’t let the people living here have nice things. All infrastructure funding must go to the hospital so they can stay one the top medical centers in the world, while the city around them crumbles. Everything goes to the Destination Medical Center.

  • Phoenixz@lemmy.ca
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    8 months ago

    I just saw the “radio link internet” there

    If your internet is beamed in over some radio signal somewhere then yeah, I get why it’s so shitty. Wait until it starts raining!

  • morbidcactus@lemmy.ca
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    8 months ago

    How bad is this to use? 5 Mbps isn’t awful to use but that ping concerns me, high pings in my experience are worse than slow speeds in a lot of cases (gaming, browsing, chat etc.)

    • cynar@lemmy.world
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      8 months ago

      The upload is likely more of an issue. I was stuck with an annoying ASDL setup for a while. Download wasn’t bad, but upload was extremely low. It also had no form of traffic shaping. As soon as one of our phones decided to back up our photos, the TCP return packets started getting lagged out. Basically webpages wouldn’t load/timeout while anything was trying to upload.

      Long pings are annoying. Insufficient upload can break a lot of ‘modern’ websites.

    • Phoenixz@lemmy.ca
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      8 months ago

      A ping of 100+ is slightly noticable (not counting gaming here), 200+ is very noticeable, 500+ becomes close to very annoying / unworkable for most cases. A 600 ping will be hard to even load pages. Streaming might might work, but a high ping like that usually comes with a high packet loss too, so I wouldn’t hold my breath for Netflix even…

  • mechoman444@lemmy.world
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    8 months ago

    Ya. Most vacation rentals will have Internet like this. They don’t want you pirating or downloading potentially illegal materials.

    It’s enough to watch Netflix and Google shit and that’s about it.

      • Mr_Dr_Oink@lemmy.world
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        8 months ago

        I dunno, 3 megabits works out to about 0.375 megabytes per second. So its slow.

        That seems like a limiter has been applied. Probably on the router. I dont think there are internet providers out there still offering adsl speeds like this. You would need around 5Mbps to watch HD on netflix.

        Might be worth finding the actual router and getting the log in details from the sticker on the bottom/back and logging in to see if you can disable it.

        • dingus@lemmy.world
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          8 months ago

          If someone is savvy enough to have done this, surely they would have changed the password as well? Worth a shot tho, I suppose!

          • Mr_Dr_Oink@lemmy.world
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            8 months ago

            I guess if you werent savvy enough tondonit you could follow a guide. My dad does alot of tech stuff by following guides but if it ever goes wrong he cant fix it becaise he doesnt know what he did, he just follows the steps.

            I have to fix it instead.

        • Flying Squid@lemmy.worldOP
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          8 months ago

          I’m tethering to my phone. Thankfully, I have an unlimited data plan. Tethering gives me about 60 mbps, which is still slower than I’m used to but at least I can do things like watch YouTube videos.

      • CanadaPlus@lemmy.sdf.org
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        8 months ago

        Yeah, video is heavy, so that’s kind of surprising if so. I guess I can kind of stream a video over Tor, which is testing at 2 down right now, although usually only in low resolution.

        Compression is amazing.

    • skuzz@discuss.tchncs.de
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      8 months ago

      Your average landlord isn’t going to even be thinking or caring about “piracy”. They only care about their bottom line.

    • stackPeek@lemmy.world
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      8 months ago

      What?

      How is the availability of high-quality internet a first world problem? I live in a developing country and it’s way better than this LoL

    • Flying Squid@lemmy.worldOP
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      8 months ago

      First world? I just looked up Lagos, Nigeria. 10-50 mbps.

      So it sounds to me more like an lots of the world problem.

      • IamAnonymous@lemmy.world
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        8 months ago

        You just picked out a few countries. My point is there are people who live with worse internet speeds.

        • Mr_Dr_Oink@lemmy.world
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          8 months ago

          Dumb argument, its all relative.

          Of course there are people who have it worse. But that doesnt invalidate the frustrations of people who dont. A 1st world problem isnt less valid than a third world poblem.

          In the 1st world, you often need a reliable internet connection to do almost everything. From ordering food to applying for a job. Even some work is only offered remotely and therefore it is a requirement.

          If you dont have the internet in a 1st world country you will fall behind and lokely end up poor and struggling.

          In some third world countires, assume these same issues sont exist.

        • Flying Squid@lemmy.worldOP
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          8 months ago

          A few countries? I picked one city in one country. A third-world country. To show that this is not a problem just in developed nations.

          And I know there are people with worse internet speeds. There are people without electricity or running water. Should I not complain if I come to an AirBnB and there’s no electricity or running water because it’s a “first world problem?”

    • 🐍🩶🐢@lemmy.world
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      8 months ago

      I am so jealous. Those assholes will not run it to my apartment. Landlord tried. The entire neighborhood behind and next to us has it. I am just done and fed up with Spectrum. Maybe I should call and bitch.

  • lengau@midwest.social
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    8 months ago

    On the one hand, this is normally fine at an Airbnb because you should be on vacation and thus out and doing stuff.

    On the other hand, you’re in Rochester, MN, and I’d imagine the main reason people would get an AirBNB there is to be near family who are inpatient, so the hosts should be catering to that…

    • voxel@sopuli.xyz
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      8 months ago

      one of local Ukrainian isps offered to run fiber (symmetrical 100) to the middle of nowhere. like literally, the nearest store is a couple if kilometers away, it’s the last building along a road literally surrounded by a huge field, in a village with like 10 people still living in it.

      (i don’t need constant internet connection there tho as I’m only there occasionally, 4g is more than enough)

    • Treczoks@lemmy.world
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      8 months ago

      Here, too, in just a few weeks (at the moment I still have the 100mbit contract). And we are more or less out in the country, the next field is maybe 50m from our doorstep.

  • fhqwgads@possumpat.io
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    8 months ago

    Ok I have an amount of experience with basically everything going on here so here’s what you should do:

    First, find the listing and see if they have WiFi listed as an amenity. If they do great, you can complain to Airbnb as a last resort. If they don’t you can’t, which honestly probably isn’t going to change much unless they are turds.

    Second, do a few speed tests around the house, especially next to the other duplex unit. On the Airbnb app, send a screenshot of them and say something to the effect of “hey we noticed the Internet is slow, are you having issues too?”

    Either they never checked if the downstairs WiFi and there’s no signal, or there’s a problem with the Internet and they need to call the company. Both are pretty viable. Does your phone say 75% signal or -75db? -75db is not great, but 75% should be ok. If you get faster speeds near the other unit it’s likely their WiFi.

    The other option is they have issues too. Fixed wireless can run into issues when things change like radar frequencies. They can call the company and get it fixed pretty quick. Even if they aren’t paying for the faster speeds the ping shouldn’t be anywhere near 600ms. Like, I lived with wireless internet for a long while and it’s slow or shouldn’t be that painfully slow.

    Don’t just suffer through, often people don’t mention this kind of stuff and if the hosts aren’t on top of their tech they don’t know it’s an issue. There was an issue with the Wi-Fi firmware on a unit I do work for and the guests only mentioned it at the end of their month long stay. They should be willing to work with you especially if they advertise wifi but honestly probably even if they don’t. Like, just don’t be an ass about it and they’ll probably be pretty accommodating.

    • Flying Squid@lemmy.worldOP
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      8 months ago

      Definitely 75%. The WiFi signal is undeniably strong.

      I told my mother to talk to AirBnB about it, but that’s all I can do. It’s not on my dime and I didn’t make the reservation so I haven’t even see the listing. She said she would, but we’ll have to see.

      • fhqwgads@possumpat.io
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        8 months ago

        If the signal is decent I’d bet there’s a problem upstairs too.

        Going through Airbnb support really isn’t worth it and will take forever. Just message the hosts directly. If you have an Airbnb account you can be added as a guest on the trip by her and message them yourself if she doesn’t want to deal with it.

        • Flying Squid@lemmy.worldOP
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          8 months ago

          I do not have an AirBnB account and I don’t think it’s worth creating one just to complain about this, but thanks.

            • Flying Squid@lemmy.worldOP
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              8 months ago

              Not a big enough deal for me to do that now that I discovered I can tether my notebook to my phone via USB even though it won’t let me use it as a WiFi hotspot for some reason. Annoying having to cart around both together like that if I want to go to another room, but better than the alternative.

              • elxeno@lemm.ee
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                8 months ago

                Weird that wifi doesn’t work, maybe it’s 5ghz on iphone and your laptop doesn’t support?

                Anyway you could try bluetooth tethering, it could be a bit slower than usb but it’s more convenient, just keeping both in the same room should get good signal. I had no problems on android + linux using blueman. I think mint uses blueberry, dunno if it supports tethering too, but it’s pretty easy to switch from one to the other.

                • Flying Squid@lemmy.worldOP
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                  8 months ago

                  Bluetooth tethering is super slow. And yeah, it might be a 5g thing. It’s an old notebook. It’s not a big deal.

            • fmstrat@lemmy.nowsci.com
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              8 months ago

              The things people will deal with to not talk to a human being. It has probably taken longer to post/respond in this thread than the time it would take to actually solve the problem.

  • gregorum@lemm.ee
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    8 months ago

    if the listing advertised “high-speed internet” or anything with the wording “high-speed”, then i’d call AirBNB and complain until i either got a partial refund or a rebooking elsewhere. Rate 1-star and post as many complaints as possible on as many social media outlets as possible with the full name of the AirBnB host. Name and Shame.

    Basically, be as big a nightmare as possible (without getting kicked out) until either it gets fixed or until you get enough money back to make you feel better.

    • Flying Squid@lemmy.worldOP
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      8 months ago

      I’m here with my mother (also mildly infuriating) who chose it and is paying for it, so I’ll have to talk to her about it, thanks.

      • gregorum@lemm.ee
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        8 months ago

        i don’t see how that changes anything. in fact, i might be more outraged, as they’re taking advantage of your poor, sweet, elderly mother, which is exactly how you should put it in every single complaint call, email, and social media post.

    • Neato@ttrpg.network
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      8 months ago

      50 up is pretty much the max I’ve seen most plans. Most ISPs just don’t allocate Jack for it.

    • warm@kbin.earth
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      8 months ago

      Or, hear me out, they could just be a polite human and ask about the issue before jumping to conclusions? It could be a simple case of them restarting the network to fix it. Throwing a tantrum over this without any other information or communication is just pathetic, why would that be your gut reaction?

      • Alimentar@lemm.ee
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        8 months ago

        It’s actually crazy how many adults are entitled children who do know how to deal with issues

        Acting like that can very easily backfire

        • gregorum@lemm.ee
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          8 months ago

          a person is entitled to what they paid for. they are also entitled to complain when they get ripped off.

          but, sure, you can just roll over and get taken advantage of. sounds very “adult”.

          enjoy that.

          • dohpaz42@lemmy.world
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            8 months ago

            Making their life a living hell is a far cry from complaining. What you suggested is childish, petty, and probably would get OP banned from AirBNB.

            • gregorum@lemm.ee
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              8 months ago

              there is nothing childish nor petty about demanding to get what one paid for. and complaining to AirBnB about it while also posting one’s dissatisfaction publicly isn’t going to get anyone banned.

              I didn’t advise doing anything illegal nor did i advise harassing anyone.

              • Spacemanspliff@midwest.social
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                8 months ago

                My dude you said you’d make their life living hell, the fact that you don’t consider that harassment says a lot about the kind of person you are. No wonder you’re so unhappy.

        • warm@kbin.earth
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          8 months ago

          Yeah… even if the people are dickheads, why go through the effort to stoop to their level, just move on with your life.

      • Flying Squid@lemmy.worldOP
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        8 months ago

        Yeah, not doing that. In fact, if I don’t have to see or talk to them the entire time I’m here, I’ll be happy about that part of this trip. I didn’t particularly want to stay in an AirBnB in the first place, but I’m not the one paying. I would have honestly been fine with a Motel 6 or whatever.

    • Flying Squid@lemmy.worldOP
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      8 months ago

      Re you’re edit: I’m not here on vacation, I’m here to go to the Mayo clinic. But they close up at 3, so it would be nice to come back to decent wifi. Thankfully, I realized I can just use my phone as a hotspot. The only problem is my iPhone and my Mint Linux notebook won’t play nice, so I have to tether one to the other via USB to get it to work rather than via the WiFi connection. No idea why, but it won’t get to the authentication part when I connect to the WiFi. But that’s better than what I had before.

      • gregorum@lemm.ee
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        8 months ago

        to me, that makes it even more egregious. i’d send them a bill for your data plan, and i’d also browbeat them for putting someone critically ill, who is visiting the mayo clinic, until they got the issue fixed immediately.

        some people think they can take advantage of people like you and your mother, and i’d make sure they never did that again, not to anyone, ever.

        • Flying Squid@lemmy.worldOP
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          8 months ago

          Thankfully, I have unlimited data, so it’s not a cost issue. Just a bit irritating that I had to resort to this.

          Also, I really don’t think they’re trying to take advantage of us. Someone else said that this is some rural ISP that for some reason people in much of Rochester use.

          • gregorum@lemm.ee
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            8 months ago

            well, that’s why i mentioned the listing, and whether it advertised “high-speed” internet. if it didn’t, this whole thing might be moot.