How is this even possible in 2024? I realize Rochester isn’t exactly a major metropolis, but we’re in the middle of town! It’s not like they’re relying on Hughesnet or something.

Also, it’s not that they’re cheaping out on us either. The owners live upstairs. This is a duplex.

  • gregorum@lemm.ee
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    8 months ago

    to me, that makes it even more egregious. i’d send them a bill for your data plan, and i’d also browbeat them for putting someone critically ill, who is visiting the mayo clinic, until they got the issue fixed immediately.

    some people think they can take advantage of people like you and your mother, and i’d make sure they never did that again, not to anyone, ever.

    • Flying Squid@lemmy.worldOP
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      8 months ago

      Thankfully, I have unlimited data, so it’s not a cost issue. Just a bit irritating that I had to resort to this.

      Also, I really don’t think they’re trying to take advantage of us. Someone else said that this is some rural ISP that for some reason people in much of Rochester use.

      • gregorum@lemm.ee
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        8 months ago

        well, that’s why i mentioned the listing, and whether it advertised “high-speed” internet. if it didn’t, this whole thing might be moot.