My wife works in a restaurant, and the power-tripping manager has instituted a new policy where all shift changes must be approved by management. I think that is reasonable enough, but they’re also asking the originally-scheduled employee why they are switching shifts, then approving or denying based on the answer.

For example, her coworker (Tom) wanted Monday afternoon off, and Harry agreed to cover the shift. The manager asked Tom why he wanted Harry to work for him, and Tom said, “I have a softball game.” Manager denied the shift change because it was “unnecessary”.

Is this legal? I feel like if you’re able to find someone to cover your shift, you don’t owe management any explanation why you need the time off. How should my wife approach this situation? Colorado, USA BTW.

    • acunasdaddy@lemmy.world
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      1 year ago

      If this is in the US employment contracts are virtually nonexistent.

      If a policy doesn’t discriminate against a protected class, it’s pretty much legal. Your recourse is to find another job.

      • ristoril_zip@lemmy.zip
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        1 year ago

        I am pretty sure at any firm bigger than a mom & pop, there will be some sort of written agreement that the employee signs that establishes their intent to work for the employer. That’s an employment contract even if it’s not labeled as such. For example, they can sue if they aren’t paid their agreed compensation. Because there’s a contract for them to receive that compensation.

        • acunasdaddy@lemmy.world
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          1 year ago

          This is not correct. Wage theft is protected by law, not contract.

          An offer letter is specifically not an employment contract - that distinction is usually spelled out in the law and also in virtually every offer letter.

  • kava@lemmy.world
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    1 year ago

    Of course it’s legal. Why wouldn’t it be?

    She should approach it by either following the stupid rules or finding a new job

    I second others advice by saying as little as possible. “Family issues” “personal obligations” “health problem”

    No use being honest with a boss that isn’t understanding

    • jocanib@lemmy.world
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      1 year ago

      Of course it’s legal. Why wouldn’t it be?

      I’m assuming you’re USian?

      The question almost anywhere else in the wealthy world is why would it be legal? The manager does not need to know therefore the manager has no right to ask.

      • sphericth0r@kbin.social
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        1 year ago

        No that’s the case in the US too. I never ask why my employee wants time off, I don’t need to know any more about their personal lives, they tell me too much already…

  • Ecology8622@lemmy.ml
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    1 year ago

    If we look at it from the management side, a person covering your shift means he/she will go overtime which means more cost for the restaurant. I don’t know how big or popular this place is but if one doesn’t like the way things are going, she should file a complaint with HR or maybe look for another job.

    • Ghostalmedia@lemmy.world
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      1 year ago

      Correct, non sick leave is usually considered discretionary time off; meaning, it’s at the discretion of the manager to approve it.

      That said, this manager sounds like a nut job. It’s legal to be a hard ass, but people don’t have to remain working for you.

      • neocamel@lemmy.studioOP
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        1 year ago

        I see what you’re saying, but we’re not talking about requesting a paid personal day. We’re talking about having you’re shift covered by another person, and having that denied because management doesn’t like the reason you want the shift covered.

    • zalack@kbin.social
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      1 year ago

      I’m not sure it would be legal if they were forced to reveal medical information.

      • atzanteol@sh.itjust.works
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        1 year ago

        Christ are we going to be having “hippa”(sic) arguments again?

        You can refuse to answer - I sure would. Or just say you have an appointment. Being asked is not illegal.

        Then I assume the jerk will just deny your request.

        • zalack@kbin.social
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          1 year ago

          Right, but if you’re request for denied for something medically necessary unless you revealed it, you went anyway (because it’s necessary), and then you got fired… That feels like it shouldn’t be legal (obviously that doesn’t mean that it isn’t).

      • Ghostalmedia@lemmy.world
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        1 year ago

        That would be a violation, but it is perfectly m legal to ask if someone is going on generic “sick” or “medical” time off of leave. Every company I’ve ever worked for has had be declare my PTO as sick leave or discretionary time off. And the latter is what it means, it’s at the discretion of the manager to approve it.

        • Slatlun@lemmy.ml
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          1 year ago

          Sorry but most restaurant work doesn’t come with paid time off or sick leave. You either work and get paid or don’t work and don’t get paid.

        • zalack@kbin.social
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          1 year ago

          Sure, but that assumes this manager would be happy with generic “medical stuff” as an answer…

          • Ghostalmedia@lemmy.world
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            1 year ago

            Worst comes to worst, they could ask for a doctor’s note. And doctors notes are always pretty generic and basically say “yup, they can’t work.” But if the manager does ask for Dr’s notes, they need to apply the policy equally to all employees.

            It’s usually a HIPAA violation if an employer asks for specifics about a medical issue.

            Source: I’m a people manager who has had to go through a bunch of trainings about these laws.

    • Rivalarrival@lemmy.today
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      1 year ago

      Could go into great detail about significant health issues, becoming more and more emotional as you go on, and tearfully asking “why would you make me talk about this? I wanted to keep this private! I haven’t even told my family yet!”.

    • dicksinabag@lemmy.world
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      1 year ago

      Exactly. I’m a manager and literally never ask the reason unless it’s longer than a week. They like to tell me anyway even though I’ve told them I don’t care.

      • JDubbleu@lemmy.world
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        1 year ago

        I can’t imagine having a manager like in this post. I had to get a few hours coverage for my on call shift to pick my partner up from the hospital for an outpatient surgery. Manager didn’t ask why I needed coverage but it just happened to come up. They immediately offered to get my entire shift moved without me even asking.

      • SilentStorms@lemmy.fmhy.ml
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        1 year ago

        Seriously don’t understand managers like this. Also a manager, qnd I’ll even find the coverage if someone needs a day off. I know how nerve wracking it is as an employee calling around asking someone to cover your shift, its a lot easier for me to send a mass text. Incidentally, the staff seem much more willing to pick up shifts this way.

  • Cylusthevirus@kbin.social
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    1 year ago

    Always give your boss as little information as possible. They aren’t entitled to it and are much more likely to use it against you.

    I say that as a manager. It’s just good practice. If the manager doesn’t know exactly why you’re taking the day off, they can’t be held accountable for it either.

    • lps2@lemmy.ml
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      1 year ago

      As a manager, I don’t give a flying fuck why my team wants to take time off. Wanna sit on your ass and play video games for a week straight, cool all good by me : just let me know the dates, check their PTO balance, and ensure it doesn’t conflict with key deliverables and if so either work out a plan for coverage or suggest they look for a different time to take off if possible

    • AshDene@kbin.social
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      1 year ago

      Yeah, I don’t know what Colorado’s laws are on this in general, but even if it’s technically legal it seems like a huge risk that someone is going to plausibly allege that given the specific facts denying them time off was race/religion/family status/… discrimination. It might be legal (don’t know), but it’s a stupid policy for a number of reasons.

  • sylver_dragon@lemmy.world
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    1 year ago

    The answer is going to depend on Country, State (if in the US) and locality. For a US based answer, you can contact he US Department of Labor and ask them for a real answer (certainly better than you’d get asking people on the internet). You can also contact the Department of Labor for whatever State the work is performed in.

    At a guess, it’s probably legal under certain circumstances. Knowing most small businesses, the policy is probably not that nuanced.

  • magnetosphere@kbin.social
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    1 year ago

    What bullshit. I’d make something up every time. Whether their request is legal or not, my personal life isn’t my employer’s business, and certainly doesn’t revolve around their “approval”.

  • magnetosphere@kbin.social
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    1 year ago

    What bullshit. I’d make something up every time.

    Whether their request is legal or not, my personal life isn’t my employer’s business, and certainly doesn’t revolve around their “approval”.

  • aaron_griffin@lemmy.world
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    1 year ago

    Tell her to just start lying about horrible medical conditions. Lying isn’t illegal.

    “I need Thurs and Fri off to get a painful hemorrhoid lasered”

  • Naminreb@kbin.social
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    1 year ago

    Not illegal but dumb if it’s a power trip. If the shift is covered, then the business doesn’t suffer, but there may be other things at play. For example, the day and time of the shift. If it’s during a super busy day sad you may need extra coverage.

    Now, there may be other things going on, like employees constantly changing shifts at will. When I owned a restaurant, I spent an awful amount of hours figuring out shifts that were equitable. As a manager if I want to have some certainty, the constant changes by employees whom only informed me they had negotiated behind the scenes, would feel disrespectful of my time and of the time of others.

    This probably has nothing to do with your wife, but everything to do with that other dude. If I had known that he had a softball game coming up, or is in a league on Saturdays, I’d have been happy to work with him to figure out a shift change. Shit like that happens. But if this guy keeps bothering other employees to get them to cover for him constantly, that would also be disrespectful of their time. Even if they agree to do it.

    In other words: If that guy thinks that his softball game is more valuable than your wife’s time with you or your family, then he should look for a job that suits his lifestyle.

    If your wife, on the other hand, would come t me and tell me she needed the hours, I could work with her on that.

    In the long run, I agree. A personal softball game by itself, is not reason enough to miss your shift. Just like shit happens, work also happens.

    And just a no without an explanation is also not valid. A good manager lets people understand their decisions.

  • donut4ever@sh.itjust.works
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    1 year ago

    You shouldn’t even “find someone to cover your shift”. That’s the manager’s job. If the manager is not the owner then a call to corporate is necessary. If they’re the owner then fuck this place.

      • donut4ever@sh.itjust.works
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        1 year ago

        Nope, that’s why there is management. They take care of scheduling. Employees don’t need to do management’s job for them. I always call off at my job, never heard my manager tell me to find someone to cover my shift, they take care of it. This is a culture that restaurants made us think is ok, and it is not

  • Dandroid@dandroid.app
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    1 year ago

    I would decline to answer, and if pressed, say something vague, such as, “a medical procedure”. That should be enough for most people, but if it they keep pressing, I would come up with something embarrassing, such as, “I need the time off to get my anal prolapse taken care of.” Then be upset that you had to disclose private medical information and ask to speak to HR.

    • Chrisosaur@startrek.website
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      1 year ago

      I don’t know if you were addressing the specific case mentioned, but if someone has a softball game they want to go to, and they say they have a medical procedure to take care of, that could easily be grounds for termination.

      Best answer I can think of is to unionize and negotiate a CA that includes shift trade rights. Short term, I don’t think there’s much you can do if the company wants to be a dick.

    • bipmi@beehaw.org
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      1 year ago

      In my experience most restaurants dont even have HR lmao. My mileage obviously varies but I have worked a few food industry jobs, and exactly 0 had any HR person other than the managers and assistant managers themselves

    • shanjezi@lemmy.world
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      1 year ago

      Despite the fact that, as another user pointed out, restaurants rarely have an HR department, it is important to remember that HR exists solely to protect the company. They are not there to advocate for your rights as an employee. If you think your rights have been violated at work, you should contact your state’s labor department (assuming you are US based). My state even has a nice website that outlines your rights as an employee and a form you can submit if your rights have been violated.

      • Dandroid@dandroid.app
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        1 year ago

        That’s exactly the point. HR is there to protect the company from you suing them for forcing you to provide personal medical information that you weren’t comfortable sharing.

      • neekz0r@lemmy.ml
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        1 year ago

        100% this. A former coworker was fired a month ago because he filed an HR complaint about his boss, because the boss was being an asshole to him (according to co worker).

        This is the same boss who joked about beating his wife and kicking his dog in a meeting, so I’m fairly certain it’s true.

        HR is NEVER your friend.

        • halcyoncmdr@lemmy.world
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          1 year ago

          If that’s the case and they aren’t leaving out pertinent information, that’s a pretty clear case of retaliation, which is illegal in many/most US states, even those without robust worker protection laws.

        • GBU_28@lemm.ee
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          1 year ago

          Sounds like he didn’t have documented proof sufficient to bring a suit against the company. Sucks but save your emails. Forwarding is free

      • crimroy@lemmy.world
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        1 year ago

        Ehh, I’ve worked in HR for 20 years and this isn’t even close to true. It’s what angry losers like to shout on reddit and now lemmy bc they’ve been fired. The whole point of hr is to balance between employees and the company. Sorry you got fired, I’m sure you’ll find your talents valued somewhere else

      • GBU_28@lemm.ee
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        1 year ago

        Yes you use HR as a weapon against such a manager for perceived federal protection violations