Tesla was so swamped with complaints about driving ranges that it created a secret team to cancel owners’ service appointments, source says::To suppress the volume of complaints the automaker created a secret “Diversion Team” in Las Vegas to cancel appointments, Reuters reported.
Many manufacturers get around this by quoting an estimated range and then the WLTP in small print ie. Highway Range: Est 415km in normal conditions (600km on WLTP cycle)