I can’t give more approval for this woman, she handled everything so well.
The backstory is that Cloudflare overhired and wanted to reduce headcount, rightsize, whatever terrible HR wording you choose. Instead of admitting that this was a layoff, which would grant her things like severance and unemployment - they tried to tell her that her performance was lacking.
And for most of us (myself included) we would angrily accept it and trash the company online. Not her, she goes directly against them. It of course doesn’t go anywhere because HR is a bunch of robots with no emotions that just parrot what papa company tells them to, but she still says what all of us wish we did.
(Warning, if you’ve ever been laid off this is a bit enraging and can bring up some feelings)
She did really good! Almost drove it home, she was so close… As a former manager in HR, here are my two cents. Note that I’m from canada, might not apply as I have it in mind in the US. If they’re trying to frame a layoff as a firing for cause and poor performance, her first way of handling it is excellent. Ask pointed specific questions on what about your performance was lacking and more importantly can you demonstrate to me that I’ve been communicated clear quantifiable and Timely objectives that I’ve been communicated means and ways to be coached and trained to meet those objectives and that I’ve been communicated milestones of me not meeting objectives, with proper corrective measures and coaching to then change course before a firing for poor performance.
If you can’t communicate any of these to me, the objectives, my performance against his objectives, the milestones, and the coaching I received to meet objectives when I did not, then this is not a poor performance related firing. If you’re missing any of these information then I am not yet terminated and I am at your employment until a subsequent meeting where you can come back with that information. On the other hand if what you meant to say is that this is a layoff because you have hired too many people, and that this letting Go has nothing to do with my performance, okay no problem, let’s talk, but in this case it will be with X months of severance and a glowing recommendation letter.
Lastly I want to make you aware that I’ve recorded this conversation, in which it’s now clearly documented that you have no clear tangible indication of any notion of documented poor performance about me, and thus I am still at the employed of my employer until you either provide those, or provide me with coaching that I then fail to put into practice to meet objectives, or until you come back with the severance package for a layoff that has nothing to do with my performance.
Something along those lines…
I am glad you have moved on to more moral work.
Yeah sure, if she has no emotions I’d say that’d be a great way to handle it.
Unfortunately she’s trying to keep herself composed while going through an extremely traumatic event in her life. A layoff is something that may seem routine for you - but for me I still process through my layoffs years later. She’s holding back tears. I held back tears. I’d say she did remarkably well while having her life plans crumble around her.
I put 100% of the blame on HR and the company - even if it’s completely her fault for getting fired I wouldn’t put any blame on her for not using the perfect wording.